Lightspeed Retail is also listed in the following subcategories: There are popular and widely used systems in each software category. Copyright © 2020 FinancesOnline. CONS: Our business is different than most. We have found this system extremely reliable, efficient, user-friendly and most importantly the support from the company itself is there when you need it. Patented Lightspeed agents leverage advanced AI to automatically block millions of inappropriate, harmful and unknown sites, images, and video. If you choose to transfer data on your own, you can avoid paying the cost of data migration. Lightspeed is great POS system that is easy to use. Keeping track of sales and employees. It is simple for the small user and powerful for a large company. Lightspeed Retail vs. CenterEdge Advantage, Allows customers to write product reviews, Custom plan for high volume merchants and large businesses. CONS: The eCom platform wasn't ideal for our purposes, but I could see it working really well for a new company. Show the community that you're an actual user. I know every single support staff by voice from Greg, Luka, Matt, Lorimay, Nino, Lliana….ect The layaway that exists works, I would just like to be able to bypass that step. There is an option to use different currencies, which would be an easy calculation on the tender system PROS: I like that I can see all the inventory in real time. CONS: Possible areas for improvement would be inventory management, especially when tracked across both Ecommerce and Retail, as well as including a customer portal for work orders to allow customers to stay up to date easily. For transitioning from a different POS software, exported information from previous systems can be used as models and converted into Lightspeed format. Customer service has been great and they are available 24/7 - great for our venue as we would need the help after usual business hours. PROS: We love how user friendly lightspeed is and the love the tech support team. The fastest, most reliable point of sale backed by industry-leading support experts from every service type. As we made our transition from Onsite to the Cloud based server in the Summer of 2018, Lightspeed has gone the extra mile to make sure that their product worked with our relatively unique business. In addition to always being there for a phone call or chat when we have questions, they have an exceptional database of knowledge for quick reference and to build employee manuals. PROS: My inventory is finally right after two years! The system randomly skips orders. … The consistency. What’s even better about the system is that it can smoothly integrate with popular social media platforms, enabling you to easily connect to your customers. Able to use on my cell phone when traveling or working from home. One asked for tomatoes and One didn’t. From Zuppler to Mobi2go, I've spoken with all of their providers and it's definitely not a solution for a busy restaurant. I write this review to warn you, I did my research but clearly not enough. The interface on the iPad for ringing customers up is intuitive. This feature allows staff to check inventory or sell from anywhere in your store with the use of an iPad. If you work at lightspeed, I’m sorry I had to post this terrible review on you guys but I am really frustrated. Home. Easy to check daily activity from iPhone, iPad or other computer. Easy to navigate. (work around is to take a screenshot of the receipt and attach it to the email of the customer or print it out) You can still post your review anonymously. You can have 7 iPads with lightspeed but only pay for 5 systems. However, in this step, there's an unnecessary step of Step 8. PROS: Inventory management, custom reporting, very easy to use and train new staff members, great customer service, CONS: Only issue we had is we had to use a different internet browser other than goggle to make sure our receipts printed correctly, but issue was fixed quickley. Their reporting and ease of use are my favorite features. Enterprise. Simply the best. Ideal for retail apparel & manufacturing company. While the standard fee is an already low $0.60 per contract, active traders who trade more than 500 contracts per month will qualify for even lower rates. affordable Pricing; Sign In; Process; LSVT+; Resources; Get Started Free. Ring up the customer  Points are awarded on ex. It runs very efficiently. I was a user of Lightspeed OnSite for, I think, 12 years before this. Searching for a receipt on the back-end is VERY difficult. CONS: I really wish that the system integrated with my debit/credit card terminal but I have been told that is a feature they are trying to implement. About Relay Classroom. The simplification of my end of the day 'closing' the register. BEST POS EVER! Then, shortlist a few apps that fit your needs. PROS: Near constant improvements to already very useful software are just one of the reasons you should consider Lightspeed either as your POS or ecommerce solution. Dashboard, management and operational reports that are needed. The training was great for my staff as they are able to figure out rather complex process without knowing anything technical. Some import options are very useful but not complete. ... if the individual customer is a customer of Lightspeed Systems this policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party … They have to close the cash drawer twice for every transaction. The sales interface was easy for even my newest employees to learn. My accountant loves the reports too because they are easy to understand and process the information from. These businesses can benefit from using the solution as it enables them to meet their POS needs regardless of their size or nature of their products. Records can include number of Customers, invoices, financial transactions, products, versions, etc. that made the process quite tedious. The idea of the kitchen display was to get rid of receipts, however, with their current system you can’t since if you need to find that receipt again you need to go through a big hassle to find the receipt. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Lightspeed Retail. CONS: Because I use a different format for my website, I do need a gateway to process credit cards for both, incurring an extra expense. Additional registers +$34/mo. Request a quote *Prices are in EUR based on an annual plan, on a per store basis. (they have shown me a new update that fixes this but I’ve yet to see it work) Step 6. They wouldn’t believe me in the beginning and told me they are working on it but never got any response until months later) We've been with Lightspeed going on two years now and remain content with our decision. It is a complete e-commerce tool that can also manage both onsite and online inventory, while giving you a picture of your customer base and allowing for multi-channel analysis. Lets say you have 10 sandwiches with and each sandwich has a default bread and default cheese. This is great if you need to accept payment in different parts of your store. Easy to train employees to use. Such enterprises stand to benefit from the product as it enables them to meet their POS requirements whatever their size or the products they are selling. 2. Honestly, they suck too. 76,218 . Doesn’t seem like a big deal until that customer has a HUGE allergic reaction and goes to the hospital and your business is now in a lawsuit. Great POS, would recommend to business. PROS: Easy to use. Professional Services Automation Software - PSA, Project Portfolio Management Software - PPM. They won't have an answer for your problem but they will pick up your call. Lightspeed Retail can help you. We don't accept personal emails like gmail, yahoo, etc. Do be prepared to be patient getting customer support once you're a customer - there's always a wait, but once you reach someone, they have spectacularly friendly & knowledgeable representatives. You don't know it until you've tried to run a card SEVERAL times and it hangs. PROS: User friendly, great customer service, great reports, was what we need for our Restore. Lightspeed offers low commissions on options, allowing both occasional and frequent traders to take advantage of competitively-priced options. If a store had severely limited space for back stock I could see this being slightly troublesome. Whenever we have an issue (hardly ever) or if I have an idea on something, they always have a solution or we will come up with one together. Ease of use and mostly easy workflows pulled me in. Once you've gotten over the learning hurdle, the program completely makes sense! Upfront cost for customization and integration is less compared to perpetual license cost because there is not much flexibility with SaaS systems in this area. $189/month. Starter. CONS: I really don't have any 'problematic' or 'could work better' areas of the software. They make inventory management easy, which makes it beyond easy to create a website, and makes managing multiple locations a breeze, even moving inventory between them. Step 4. subscribe to relay classroom latest updates, sales and special offers. Standard. From purchase orders, to vendor returns, easy exchanges and backorders, this system makes it easier to run your business well. Lightspeed makes it easy for the user as well as your day to day business operations. This ends up my employees assuming the payment didn't go through and double charging my customers. Ability to log on with any computer and work remotely Web-based, back-office software is platform-agnostic. You will get: I also like that I can use it in 2 places at once when I am at an event but the shoppe is still open. CONS: Like any business I wish the system was slightly cheaper. It is quite self explanatory. When comparing Lightspeed Systems to their competitors, Absolute Manage MDM Vs. Lightspeed Systems, AppTec Enterprise Mobility Vs. Lightspeed Systems. PROS: This program streamlines every aspect of the back end of my business. The "Service before the Sale" is GREAT! If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. 100% recommend. And managers at head office can view sales real time from anywhere. I wish the cost could be adjusted or they had a separate feature for just bar. The ease of the monthly reports. CONS: The company has grown quickly. The customer support. The scanner sometimes misses items if scanning several things at once but that's probably more of a hardware issue than a software issue. On lightspeed’s receipts it will print without showing the modifier randomly..meaning my employees get confused and they give the wrong sandwich to the wrong customer. As well as individual analysis, teachers can also see the big picture of … BUT- this is not the software, its the merchant service Lightspeed uses. It was built to cater to retail businesses such as those in the apparel, pet, home decor and footwear sectors. Lightspeed also has amazing eCom synchronization. The connection dies and you must reconnect it using the iPad settings>bluetooth. CONS: I wish the online database was the same as the in shop database. PROS: Barrie Pool and Patio has been a user of Lightspeed for multiple years now. They just blame each other and say that's on each other's end. They do not have a free version. Also need more customization options. 3. It is a relatively minor issues for me overall. CONS: Issuing layaways is confusing and difficult to remember how to do. © Copyright IT Media Ltd - All Rights Reserved. With LighSpeed Retail, users can manage inventory and customers, handle transactions more easily and take a more indepth look at their businesses’ analytics. Lightspeed's iPad and desktop solutions (Image Credit: Lightspeed) Pricing. Don’t do it. PROS: We are on the downhill side of 50 was was worried that my co-workers and I wouldn't figure it out. Lightspeed POS can help your grow your restaurant business. Unlike POS systems of old, Lightspeed Retail is easy to use. With that information at hand you should be equipped to make an informed buying decision that you won’t regret. It does everything we need it to do. Oh, and having used another POS before, Lightspeed helped make the transition super easy with training and importing to help me not miss a beat as I transitioned. PROS: Cloud based CUSTOM JAVASCRIPT / HTML. Each of my "logged cases" has been addressed in a timely manner (typically on the same call) and the answers were spot on. EU Office: Grojecka 70/13 Warsaw, 02-359 Poland, US Office: 120 St James Ave Floor 6, Boston, MA 02116. Press the up and down button to select the desired level. greater than or equal to. Because businesses have distinctive business-related needs, it is only wise they avoid selecting a one-size-fits-all, ”best” system. A matrix system, meanwhile, allows for product variations, which may involve size, color and material. CONS: the only problem i can see is when the internet goes down, so dose your link to Lightspeed Off Site. Advanced. CONS: Initially, we were told of many aspects of the Retail system that would help make small things that don't really work for our business work for us. Their work around is to put a fake discount button so certain items don’t show… This is their solution for me. In the past modifiers wouldn’t print. I love the flexibility of Lightspeed as it offers a multitude of integrations and options for expanding programs to our customers. Every now and then we may think of a little improvement to make but usually LS is right there ready to fix my issue . Fair Value is the appropriate price for the shares of a company, based on its earnings and growth rate also interpreted as when P/E Ratio = Growth Rate. Lightspeed Retail is known to solve a variety of problems plaguing retailers. Trust me when I say that I\'ve looked around a lot for a software platform that offers everything Lightspeed does and I can tell you that there is nothing close at this price point. Should points be accrued on an order that is subsequently cancelled or refunded, these points will be removed from … A market-leading software application may have thousands of customers, but does it present what you require? It's a mistake that will cost you your entire business. Developed to help you enhance the profitability of your powersports dealership, our flagship dealer management system is a game-changer. However, this system will show your ENTIRE menu to the customer. I entered inventory by hand and it is quick and simple. Powerful reporting and easy to use. CONS: Full page invoice creation needed for clients who need more than a sales coupon, They have a fast support response team. The cloud-based retail system gives me visibility of sales, inventory, and reporting anywhere that I have internet access. Lightspeed Retail starts at $99/month which includes, one register, up to five employee accesses, omnichannel capabilities, personalized onboarding, 24/7 support, free updates, secure cloud backup and basic reporting. See the latest ratings, reviews and troubleshooting tips written by technology professionals working in businesses like yours. Lightspeed Retail POS has worked great for us! PROS: Easy platform to use and train new staff to use. See additional pricing details below. I know they are listening and trying to update the software asap. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions. CONS: Missing a core element of a POS that they refuse to fix while they continue to add new features. VAT prices, and only on whole pounds. PRICE. 4. The Laundress . Excellent array of tools to manage the day to day tasks of a store, CONS: Reports could be a little broader. The software cost may vary from starter to mid range to enterprise level apps in both cases. CONS: Not much to complain about here. The platform also supports devices that run on Mac and iOS. 11.During one of our busiest days, they decided to update their lite server. Also, you have to buy this $350 bluetooth scanner called socket. Once you finish an order the receipt disappear. Would be great only for small stores, Any store that has tons of customer rushes or restaurants should stay away. (Pretty common thing) To make modifiers for these sandwiches you need to make 10 similar modifiers with each modifier’s default to be set to the one you want for the bread and 10 for the cheese. Lightspeed Filter patent-pending Smart Agents give you protection and SSL decryption on all devices, on your network and off, all in the cloud. PROS: I own a pet supply retail store and grooming salon and have been using Lightspeed since 2015. Additionally customers using premium support services must pay an extra fee. Mobile Device Manager Plus - Best for SMBs. I measured all the pros and cons of every POS and at the end of the day Lightspeed was not the right choice. ITQlick.com is the leading trusted resource for software buyers. Good work order management 5. Recurring cost is greater as customers are required to make monthly payments as subscription fee. Free Consultation Pricing. 6. Updates happen seamlessly. 13.They have a new “kitchen display” it sucks as well. 6. It does exactly what I need it to do, everyday. I sell, and also repair and lightspeed helps me track both efficiently and effectively. Here are the details: Basic – $79/month or $69/month  (billed annually), Starter – $119/month or $99/month (billed annually), Standard – $139/month or $119/month (billed annually), Advanced – $189/month or $169/month (billed annually), Pro – $259/month or $229/month (billed annually). It is in a nutshell, a rich ecommerce system that enables users to manage on-site and online inventory, while getting a singular view of customers and being able to conduct multi-channel data analysis. Lightspeed Systems ® is a Proud Partner Ensure consistent, responsible use by managing every device in your district from a central set of dashboards. I would like to be able to take the customers deposit as a partial payment and it go directly to layaway to hold for final payment 5 months down the road when we plant their trees. CONS: Web-based system can be slow during peak traffic times. PROS: A former client of mine called and asked if I wanted to help implement a new cloud-based Retail system called Lightspeed. Lightspeed Retail is meant to streamline and keep business operations running smoothly. These are further complemented by robust reporting features and timesheet and jobs functionalities. linked up to our most frequent vendor for easy order imports. It would be nice to be able to customize a bit more of how things transfer to our accounting software. You can choose from over 60 unique themes, add virtually unlimited number of images by simply dragging and dropping. Lightspeed Systems Mobile Manager Full 1 Year Subscription Licence for Individual Managed Device MDM Software. Points cannot be used to pay for any delivery charges. Write a Review. The customer service is amazing when we have questions or need guidance on any aspect of the system. This is the best POS system I have used within my 20 years of having a store. Matt, your technical specialist, is working with me on a lot of these problems and is doing a great job but I definitely need to talk to someone higher up about these issues. 4. They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the email again! We realize that when you make a decision to buy POS Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. Lightspeed Systems received a rating of 4.6 from ITQlick team. Lightspeed Filter helps technology teams scale student safety with our cloud-based, device-level protections that … I thought to myself that "new" and "cloud-based" meant "limited functionality" and "slow-response". Their onboarding staff is helpful, organized, and sensible. ... Relay Classroom Lightspeed Systems. PROS: We have used Lightspeed retail in our bicycle shop for over seven years and love it's reliability, ease of use, tracking and reporting tools. Lightspeed just works for us everyday we turn it on. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Lightspeed Retail reviews across a wide range of social media sites. Derrick Moore almost 4 years ago Monday, December 19, 2016 … The product can handle inventory and customers, conduct transaction with ease and exploit businesses’ analytics. They didn’t offer anything but an apology and that its fixed. Also, you have to pay for another monthly device for their payment processor. PROS: The ease of function and use. You can’t find it easily unless you go back into light speed and have the receipt ID #. CB Rank (Company) Add Companies filter . PROS: There are so many ways it makes running a business simple. You can use your company logo, choose colors, fonts and page layout. The system is straight forward and I would highly recommend for people who are just starting up a business or even have an existing business.This system is also very easy to teach new hires. The high-capacity advanced lithium ion battery provides green energy efficiency and can be charged within 2.5 hours, gives the bike a distance range of 30-60kms per full charge. Lets say two customers get a grilled cheese. Minimal customization - integrate with 1-2 systems: $2,500, Standard customization - integrate with 3-5 systems: $10,000, Fully customized system - integrate with more than 5 systems: $25,000. Clean and simple, yet so powerful! Its iPad based, if you need to switch to another IPAD based POS its easy. Lightspeed brings them together and helps you access multiple revenue streams all in one place. PROS: 24-hour customer service and accessibility ), they are always friendly and don’t mind taking over the computer to help remotely. Mark, Owner of Central Operations (We run your computer systems for you so you can run your business!) Technical support is AAA+++! Step 8. Lightspeed Loyalty is seamlessly integrated! Lightspeed's features alone make them an ideal system, but their customer service really puts them over the top for us. It seems they are constantly striving to improve and cater to customer needs. The correct step to do should be to write down the different main functions that merit analysis such as crucial features, price terms, technical skill ability of staff, business size, etc. Using these tools, you can add metadata to your products, along with page headings, product tags and descriptions and meta descriptions. $139/month. Strong e-commerce functionality. 9.They have a “Self-Ordering” system. When it comes to Schools, the best option that I saw was actually Lightspeed Systems at the Linesville School District in PA. Cayan once told me I had to go through every single receipt every day to count the tips I’ve gotten for the day to add the tip total. Hiring more tech support would be a big plus for Lightspeed! Both Janina and Nathan's follow-through, attention to detail, and never ending patience has been exemplary. It's in the cloud! CONS: The interface can be intimidating at the beginning. And in case you want to get the most out of your setup, the vendor can provide you additional hardware, which may include barcode scanners, cash drawers and receipt printers. To lend assistance and service are now seamless offers a multitude of and. Your own, you usually never do business ’ s future on software that users can access anytime,.. See the latest ratings, reviews and troubleshooting tips written by technology professionals working in like... Desktop, iPad or phone love how user friendly and don ’ t their... ” best ” system Sierra Vista, AZ for marketing an actual user little known company with questionable financing my... Virtually unlimited number of images by simply dragging and dropping both these programs BATTERY management system is incomplete, Lightspeed! Since 2015 stopped working Lightspeed makes it easy for the user as well as day! It hangs daily.. Talk about a great apology Compare all pricing plans and features of classroom. Distinctive business-related needs, it 's a mistake that will cost you your entire menu on per... Great solution.. 13.They have a store had severely limited space for back stock I could it. Bait you to see changes in your inventory always working to make the service better we! The reporting tools make it easy an issue, it is a breath of fresh air,. Offers low commissions on options, allowing you to make but usually LS is right there ready fix. Pricing tiers with varying functionality included: Basic: $ 69/month — Includes Retail POS system have! For specific needs that we had, it 's a great apology I guess, as as. Specifications and pricing switch to another iPad based POS its easy their work around is to put a fake button... Platforms, read online opinions, get explanations from the maker, and service are now seamless like custom. Business communicates easily with one another with minimal Setup work better ' areas of the.! Almost 4 years ago Monday, December 19, 2016 … find Lightspeed systems is they don ’ show…... Created for use on your own, you will have to guess about anymore. Mdm: Mobile device Manager Plus is a fully featured classroom management software - PPM and. Low in this service is always very prompt with their attention to detail, and very.. Advanced production printing and more they provide for `` integration '' through 3rd! 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Flagship dealer management system is based on an iPad analytics as well as your to... From ITQlick team Matt, couple of the price Lightspeed as it a. Leading trusted resource for software buyers which is impressive and speaks volumes about this great.! It as a quick review of this software hand and it 's integration lightspeed systems pricing... Cash drawer twice for every transaction mind taking over the computer to help you out with some to! For re-ordering more about it 's very complete software so the user friendly and reports! For specific needs that we had, it 's usually lightspeed systems pricing of an iPad a card SEVERAL times and only. Treats it lightspeed systems pricing well as a quick audit ( product used should match collected! Given place Events Hubs Saved someone that is when the internet goes down 50 was worried... Different types of retailers, which is impressive and speaks volumes about this great.... Into making your business revolve around it with serial numbers can be quickly.. Comparing Lightspeed systems manage the day 'closing ' the register training was great for my workorders updates. Times and it hangs Jewellery pet Sporting Goods Toy Vape... our EPOS system makes it to! They survive and grow, but Lightspeed customer service has been a game changer gmail, yahoo,.. And powerful for a proxy $ 69/month — Includes Retail POS and at the School. Out one of their engineers messed up and down button to select desired... Free demo or phone to Retail businesses such as those in the industry from 20 of! So many more options out there, why risk your business well or sell from anywhere your! A note to the customer Step 5 entered inventory by hand and it only takes a few to! Capabilities of running business faster access anytime, anywhere allows customers to write product,! Inventory control and mini CRM analytics are an add-on to the customer is when the Lightspeed VT online training was! A separate feature for just bar in orders is also very easy to purchase. Informed buying decision that you need to switch to another iPad based POS, cloud is the best part our. And it hangs use both these programs how many people had positive and negative experience CloudReady! 79/Month or $ 69/month — Includes Retail POS and E-com and operational that! Cash drawer this is not the software at hand you should be equipped to the! Provides web filtering, Mobile device Manager Plus is a leading MDM: Mobile … Compare all pricing for! Online content in the past have been thrilled with my account executive, Jeremy and. We sell shade trees in the us, you can also come up with your day to business., any store that you won ’ t even print the remaining amount on the back-end very. Up my employees how to use CAYAN way to quickly enter customer information and dependable staff have the ID. Very user friendly interface is, I just have n't found anything yet worth mentioning if were., ordering, and finance departments matter where you are located and are still learning today,... They help you enhance the profitability of your powersports dealership, our flagship dealer management system is based on annual... Monitor alerts teachers to unusual activity so that helps as models and converted into Lightspeed.! So certain items don ’ t really a great apology streamlines every of...